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ISSUE 1    |   MARCH / APRIL 2022

Introducing the 211 Eastern Oklahoma Partner Newsletter!

In 2021 alone, 211 Eastern Oklahoma provided more than 280,000 referrals to local social service agencies. And now we want to do even more to deliver best-in-class service not only to Oklahomans in need, but to our partner community. This bi-monthly newsletter will serve as a portal to understanding our community's current top needs, highest needs areas, new resources and related announcements based on the latest 211 Eastern Oklahoma referral data and information. Thank you for your continued partnership and support! 

- The 211 Eastern Oklahoma team at the Community Service Council
Learn more at 211EOK.org


We keep our referral database updated at 95% or higher. This ensures the referrals we give to our callers are accurate and trust-worthy. If you have had a recent change to your services, please let us know and we'll update your listing.


National Accreditation Awarded

We are excited to announce we have once again received a five-year AIRS (Alliance of Information and Referral Systems) accreditation. Becoming AIRS accredited is an extensive, rigorous process as AIRS is the only credential geared for programs in the specialized field of Information and Referral. 

All New Partner Portal!

Last month we launched this one-stop shop for our 1,100+ partner agencies to provide resource updates and quick links to our tools and forms.

211 Day was on 02.11.22

This year on national 2-1-1 day, we celebrated the partnerships that are so critical to our mission. Check out the event recording!

All New Partner Referral Reports

This new report provides a personalized overview of our referral data specific to your organization by volume, service type, year over year comparison, geography, and client demographics. 

Enhanced Community Dashboard

New features include greater ease of use, expanded data views (including community needs year over year), expanded county and date filters, and expanded call volume history.



Top Needs

In each issue we will display the top five reasons Oklahomans are currently calling 211 Eastern Oklahoma. Below reflects top needs in January and February 2022. 

Highest Needs Areas

We will also display the regions from which we received the highest volume of calls. Below shows January and February 2022—all were within Tulsa County.


Total Incoming Requests for Help

Here we will show the total calls, texts and live chats to 211 Eastern Oklahoma for the past couple months year-over-year, including our callers who opted to listen to recorded messages for critical information. Want more detail? Visit our Community Needs Dashboard for a comprehensive look at our referral volume from 2017 to present day.

New Connections

Here we will highlight the newest community organizations and service providers to join our partner database over the past two months. These agencies joined us in January and February 2022. 

• Transpire Oklahoma: A non-profit providing services for transgender Oklahomans and other members of the LGBTQ2S+ community.
• NewLife360: A re-entry program for criminal justice involved individuals as well as services for youth.
• Sandusky Avenue Christian Church: Offers a food pantry to the Tulsa community.
• Tulsa Responds: A non-profit providing services such as application assistance for health insurance, SBA loans/grants, and tax filing.
• Oklahoma Alliance for Animals: A non-profit providing services to support pet owners and advocate for animal rights.

Up for Renewal

The following agencies will be up for renewal in March and April 2022. Be on the lookout for an email from 211 Eastern Oklahoma so that we can ensure our database reflects your most current services and availability.

12 & 12
Boy Scouts of America – Indian Nations Council
Youth At Heart
First Baptist Church of Tulsa
Bridges Foundation
Girl Scouts of Eastern Oklahoma
Family & Children’s Services
Neighbors Along the Line

If you have questions or would like more information, please email 211info@csctulsa.org

More Ways to Partner

Whether it is the person needing help or the person providing the help, 211 Eastern Oklahoma creates a direct path to help, making it easier to find and connect with needed assistance. Access to certified, professional, bilingual resource specialists supported by sophisticated database technology makes us a natural partner for initiatives serving those in need. 

Learn how our partners can benefit from our trusted, cutting-edge infrastructure for their telecommunications needs, saving time and money. Email us at 211info@csctulsa.org


1604 S. Baltimore Ave., Tulsa, Oklahoma 74104
918-585-5551 | i
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